Why voice assistants don?t understand people who stutter
We?re talking to more robots?but the technology leaves behind people with speech differences When Apple released Siri in 2011, Marc Winski was excited. Here was a new way to play songs, make phone calls, and save time. All one needed to do was say the magic words: ?Hey Siri, do this...? Winski didn?t expect his stutter to defeat the time-saving purpose of this technology. But it did.
?As soon as you pause or stop over a word, [Siri] stops listening,? said Winski, an actor living in Manhattan. ?Something that was created to save time has created more stress.?
While these interactions are frustrating for Winski and the roughly 3 million people in the United States who stutter, voice assistants and voice recognition technology are here to stay. Whether it?s relaying your name to a non-human operator or telling Google to turn up the lights in your home, we?re talking to more robots?but the technology is leaving people who stutter behind. Speech-recognition software does not always parse stuttered speech, because it has not yet been trained to account for the extra sounds created when someone stutters. According to Frank Rudzicz, a University of Toronto computer scientist who studies speech technology for people with speech disabilities, any given voice assistant is making observations about your speech upward of 16,000 times a second, looking for phonemes, or the sounds that, when combined, create words.
Phonemes help computers?and our brains?differentiate between wor...
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