Be communicative and respectful Now that you have tenants to manage and a property to maintain, perhaps the most important thing to consider is how best to foster a positive tenant-landlord relationship. Curbed spoke with small property owners, the president of the National Apartment Association, and the founder of a landlord review site about what it takes to be a standout landlord. But before getting into the nitty-gritty details, remember that being communicative and respectful goes a long way.
Assemble the right team
As discussed in part one, decide your level of involvement from the start. This step will determine who you hire to help manage your property. If a hands-off approach is what you?re after, hire a building manager and superintendent to handle the day-to-day. If you?ll be taking on those roles yourself, assemble a team of on-call vendors like an exterminator, plumber, and handyman, for example, to assist with any issues that may arise. Morgan Munsey, a landlord in Brooklyn, New York, recommends reaching out to your network and calling references in order to establish a reliable and experienced team. And for those 3 a.m. building emergencies that happen when you?re out of town, ?You always want someone local,? he says.
Be communicative
Communication is key in the landlord and tenant relationship, says Ofo Ezeugwu, CEO of the landlord review site Whose Your Landlord: ?The line of communication needs to be open to whoever is managing the property, whe...